(4.8 / 5)1692+ Ratings

New Balance Reviews

Are you looking for ways to save money when shopping at New Balance. Our New Balance coupon codes can help you do just that! Over 1692 customers have already used our coupons to save an average of $61 with New Balance discount codes. There are currently 91 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.8
7 Reviews
  • 550%
  • 450%
  • 30%
  • 20%
  • 10%

About New Balance

Newbalance.com is the official online store for New Balance, a renowned manufacturer of shoes and apparel. The website offers a vast collection of New Balance footwear, apparel, and accessories. Customers can place orders for in-stock items, which typically ship within two business days. The site also provides a feature to track orders and initiate returns. Customer service is available Monday to Friday from 9am to 9pm EST, and Saturday to Sunday from 9am to 6pm EST. Customers can contact customer service via live chat or phone. Orders can be cancelled or modified within one hour of placement. Return refunds can take up to 14 days to process. Orders placed on newbalance.com may be returned to New Balance stores and Factory Stores for an immediate refund. The website also provides product guides, size and fit guides, and answers to frequently asked questions. New Balance maintains a manufacturing presence in the United States and the United Kingdom, producing some of its most popular models such as the 990 model. This sets New Balance apart from many competitors, which often manufacture exclusively outside the United States and Europe.

New Balance Pros & Cons

Pros of New Balance:

  • Comfortable and Supportive: New Balance shoes are known for their plush cushioning and motion control, which keep the foot in the best position for walking and running.
  • Durable and Long-Lasting: Many customers appreciate the durability of New Balance shoes, with some lasting for several years.
  • Versatile and Stylish Designs: The brand offers a wide range of styles that can be paired with various outfits, from casual to formal.
  • Wide Width Options: New Balance provides wide width options, making it easier for individuals with broader feet to find comfortable shoes.
  • Affordable Investment: Despite being a premium brand, New Balance offers affordable options, especially for budget-friendly models like the 2002R.

Cons of New Balance:

  • High Price Point: New Balance shoes can be expensive, with top-of-the-range models costing up to $400.
  • Narrow Fit for Some: Some customers have reported that certain styles may be narrow or not wide enough for individuals with broader feet.
  • Customer Service Issues: Many reviewers have complained about poor customer service, including long wait times and unhelpful representatives.
  • Quality Control Issues: Some customers have experienced poor quality, such as shoes peeling on the sides or not lasting long before developing holes.
  • Order Issues: There have been reports of order issues, including delayed shipments and missing items.

New Balance Coupon & Discount Codes

26% off for 1906R and apply New Balance promo code

Verified 9 days ago1000 Uses
GREATOFFER

New Balance discount 26% off on 1906R

Verified 9 days ago740 Uses
GREATOFFER

1906 Utility sale 25% off by using New Balance coupon code

Verified 9 days ago1160 Uses
GREATOFFER

New Balance Customer Reviews (7)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Sam Barrett
Sam Barrett
verifyVerified Buyer

Feb 11, 2023
Elizabeth Watts
Elizabeth Watts
verifyVerified Buyer

Feb 9, 2023
Juliane Saenger
Juliane Saenger
verifyVerified Buyer

Feb 9, 2023
Hollie Booth
Hollie Booth
verifyVerified Buyer

Feb 8, 2023
Jeffrey Parker
Jeffrey Parker
verifyVerified Buyer

Feb 7, 2023
Claudia Kirsch
Claudia Kirsch
verifyVerified Buyer

Feb 7, 2023
Jessie Koester
Jessie Koester
verifyVerified Buyer

Feb 6, 2023

New Balance Customer’s Q&A

user-name
no-comment
No question yet

New Balance Features and Benefits

Here are some key features and benefits of NewBalance.com:

  • Responsible Leadership: The company strives to build a better, more sustainable future by understanding and reshaping actions to improve the lives of people throughout the value chain and protect the ecosystems.
  • Goals and Targets: New Balance has set targets in areas that represent the greatest risks and opportunities to drive progress. These include people, product, and environment.
  • People-Centric: People are at the center of everything at New Balance. The culture is inclusive and caring, creating an environment where diversity is valued and each associate is seen, heard, and respected.
  • Aiding Athletes: The job at New Balance is to aid athletes in their pursuits, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.
  • Member Benefits: Log into your New Balance account to enjoy a range of members-only benefits and offers, including free shipping, free returns, and early access to selected products.

These features and benefits make NewBalance.com a unique platform for purchasing athletic footwear and apparel. Remember, the actual benefits can vary based on personal preferences and experiences. It's always a good idea to explore the website and its offerings to get the most out of it.

New Balance Pricing

New Balance offers various promotions and discounts throughout the year. To stay informed about these offers, customers can become a member and sign up for exclusive deals. However, the current website is experiencing technical issues, and users are advised to contact support for assistance with error codes.

Pricing details:

  • Free 45-day returns on most purchases.
  • Free shipping on all orders.
  • Extra 20% off select markdown styles.

Important: The website is currently experiencing technical difficulties. Please contact support for further assistance.

About Newbalance.com Payment Method?

Newbalance.com accepts a variety of payment methods. These include Visa, MasterCard, American Express, Discover, PayPal, and Afterpay. To protect customers, shipping and billing addresses are verified with credit card companies when processing orders. If merchandise is delivered to an address other than the billing address, the order may be delayed for verification. Additionally, eGifts and Gift Cards can be used on newbalance.com and participating New Balance Stores. Payment with PayPal transfers the customer to the PayPal payment page, and upon payment completion, the customer returns to New Balance. An email confirming the purchase is sent by New Balance, and PayPal emails a receipt for the transaction once the payment is complete.

New Balance FAQs

FAQ

New Balance Alternatives

Here are some alternatives to NewBalance.com:

  1. Brooks: Known for innovative and comfortable footwear, designed to improve running performance and prevent injury.
  2. Mizuno: A Japanese sports equipment and sportswear company known for high-quality running shoes and apparel.
  3. Hoka One One: A French running shoe brand known for cushioned and supportive footwear, designed for trail running and long-distance running.
  4. Adidas: A German sportswear company offering a wide range of products including footwear, clothing, and accessories.
  5. On Running: A Swiss company offering industry-changing premium footwear, apparel, and accessories for high-performance running, outdoor, and daily activities.
  6. Nike: One of the world's most well-known and recognizable sportswear brands, offering a wide range of products including footwear, clothing, and accessories.
  7. Puma: A German athletic brand known for stylish and high-performance sportswear and footwear, with a focus on soccer and running.
  8. The Walking Company: Offers a wide range of walking shoes and other footwear.
  9. The Frye Company: Known for its high-quality leather goods, including shoes.
  10. Vans: Popular for its skateboarding shoes and related apparel.

These brands offer a variety of styles and designs that cater to different needs and preferences. They are all known for their quality and performance, similar to New Balance. Remember to check out each brand's specific offerings to find the best fit for your needs.

FAQ

How To Open A New Balance Account?

To open an account on NewBalance.com, follow these steps:

  1. Visit the "Log In / Join" page on the New Balance website.
  2. Fill out the information in the "CREATE ACCOUNT" column.
  3. Optionally, sign up for myNB Rewards and/or request an NB Women's catalog.

Creating an account provides several benefits:

  • View your order history.
  • Save items to purchase later.
  • Get updates on new arrivals and sales.
  • Get benefits from the myNB Rewards program.

Remember, you must be logged in to the account at the time the order is placed. Enjoy shopping at New Balance!

FAQ

About Newbalance.com Prices and Cost?

Prices on Newbalance.com vary depending on the type and model of the product. For instance, the FuelCell SuperComp Elite v4 Men's Running shoes are priced at $249.99, while the Fresh Foam X 1080v13 Men's Running shoes are available for $164.99. The 9060 Unisex Lifestyle shoes can be purchased for $149.99. Other models such as the FuelCell Rebel v4 Men's Running and Fresh Foam X 880v14 Men's Running are priced at $139.99. More affordable options include the T500 Unisex Lifestyle at $109.99 and the Fresh Foam X Cruz v3 Men's Running at $89.99. The most economical option found is the Fresh Foam 680v8 Men's Running at $79.99. It's important to note that these prices are subject to change and may vary based on size, color, and availability.

FAQ

Newbalance.com Return Policy?

Newbalance.com offers a 60-day free return policy on most full price and reduced merchandise. The items must be unworn, in new condition with original box or packaging and tags. Items marked as final sale cannot be returned unless deemed faulty. Returns can be made to your local New Balance store or New Balance Factory store for an immediate refund. Alternatively, you can ship your return by packaging the item(s) in a shipping box and dropping the package at your local UPS location. Returns are processed within 14 days once received at the warehouse. A confirmation email will be sent once your return is completed and the refund issued to the original payment method. Please note that shipping costs associated with your original order are not refunded.

In terms of shipping, Newbalance.com offers several shipping options at checkout. In-stock items ship within 2 business days. They offer UPS Ground, UPS 2-Day Air, UPS 1-Day Air, and USPS. The estimated delivery and cost vary depending on the shipping method chosen. For example, UPS Ground takes 2-5 business days once shipped and costs $9.95, but it's free on all orders $75+. UPS 2-Day Air takes 2 business days once shipped and costs $19.95. UPS 1-Day Air takes 1 business day once shipped and costs $25.95. USPS takes 2-7 business days once shipped and costs $11.95, but it's free on all orders $75+. Please note that UPS does not deliver on weekends or holidays.

FAQ

How can I find New Balance shoes in physical stores?

To find New Balance shoes in physical stores, consider the following steps:

  1. Visit the official New Balance website and look for the 'Store Locator' or 'Find a Store' option.
  2. Enter your location in the search bar and it will show a list of stores near you.
  3. Before visiting, it's a good idea to call the store to confirm they have the specific model you're looking for.
  4. Alternatively, major sports retailers often carry New Balance shoes, so these could be another option to explore. Remember, availability might vary based on location and store inventory. Happy shopping!
FAQ

What is New Balance's return policy?

New Balance allows returns of unworn merchandise within 45 days of purchase for a full refund.
FAQ

Does New Balance offer free shipping?

New Balance offers free standard shipping on orders over $75. Otherwise, shipping fees vary depending on the shipping method and destination.
FAQ

What forms of payment does New Balance accept?

New Balance accepts various forms of payment, including major credit cards, PayPal, and gift cards.
FAQ

What is the delivery time for New Balance orders?

Delivery times vary depending on the shipping method and destination, but orders typically arrive within 5-7 business days.
FAQ

How can I track my New Balance order?

New Balance provides order tracking information once the order has shipped. Customers can track their order on the New Balance website using the order number and email address used at checkout.
FAQ

How can I find New Balance stores near me?

To find New Balance stores near you, it's recommended to use the store locator on the official New Balance website. There, you can search by ZIP code to find a store in your area. The stores offer a comprehensive selection of footwear and apparel, and they specialize in personalized, one-on-one service to help you find the perfect fit. They also offer easy returns within 45 days at a store near you. You can also get fitted by a pro, find the right shoe with a 3D foot scan, and even buy online and pick up in store. If you're looking for athletic stores near you, visiting the closest New Balance store could be a great option. They offer top sneakers and apparel, and ultimate comfort and style awaits. Use the locator now to find a store near you. If you're in Vietnam, you can also check out the Supersports Vietnam website for New Balance products. They offer free shipping as well. If you prefer shopping online, DICK'S Sporting Goods also carries a wide range of New Balance shoes and offers curbside pickup. Remember, it's always a good idea to call ahead to make sure the store has the specific items you're looking for. Happy shopping!

Explore Similar Stores

See All Stores
store-name

Carbone Prestige

(4.2 / 5)Add rating
Car Electronics
store-name

Oracle Lighting

(4.3 / 5)Add rating
Car Electronics
store-name

Eonon

(4 / 5)Add rating
Car Electronics
store-name

Scosche

(4.7 / 5)Add rating
Car Electronics
store-name

Gooloo US

(4.83333 / 5)Add rating
Car Electronics
store-name

HSN

(4.3 / 5)Add rating
Car Electronics
store-name

GeekBuying

(5 / 5)Add rating
Car Electronics